Legal

Privacy Policy

Effective Date: April 2026

1. Introduction

Muchhad Foods And Beverages ('we', 'us', 'our') is committed to protecting the privacy of all individuals who visit or make purchases from our website www.muchhadeats.in. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

When you visit our website or place an order, we collect the following personal data:

  • Full Name
  • Mobile Number
  • Delivery Address
  • Email Address (if provided)
  • Payment transaction references (we do not store card/UPI details directly)
  • Browsing behaviour on our website (via cookies)

3. Purpose of Data Collection

We collect your data solely for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmation, tracking updates, and delivery notifications
  • Customer support and complaint resolution
  • Sending promotional offers and newsletters (only with your consent)
  • Improving our website experience and services

4. Data Sharing

We do NOT sell, rent, or trade your personal information to any third party. Your information may be shared with:

  • Logistics partners (Shiprocket, Delhivery, etc.) solely for the purpose of order delivery
  • Payment gateway providers for secure transaction processing
  • Government or regulatory authorities, if required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies in your browser settings; however, this may affect the functionality of our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. You may request deletion of your data by contacting us at support@muchhadeats.in.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we take every reasonable step to protect your information.

8. Your Rights

You have the following rights regarding your personal data:

👁

Access the personal data we hold about you

✏️

Correct inaccurate or incomplete data

🗑

Delete your data (subject to legal obligations)

🔕

Opt out of marketing communications at any time

To exercise any of these rights, please email us at support@muchhadeats.in.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Policy periodically.

10. Contact Us

For any privacy-related queries or requests, please reach out to us:

  • Email: support@muchhadeats.in
  • Website: www.muchhadeats.in
  • Registered in New Delhi, India